FAQ

What is the LS management mechanism like?

Importers may apply or submit a Verification Request (VR) online after receiving a user login and password from KSO Sucofindo Surveyor Indonesia.
If the VR received is complete and correct, KSO SCISI will issue a Verification Order (VO) within 1x24 hours and send confirmation of the issuance of the VO to the importer along with a proforma invoice for a verification fee of 50% according to the temporary submission of the value of the goods listed in the VR.
KSO SCISI will send the VO to the KSO branch/representative office in the country of origin of the goods to be forwarded to the exporter. Within an estimated 1x24 hours after receiving the VO, the KSO SCISI LN office will send an RFI (Request for Information) to the exporter to be filled out and accompanied by supporting documents for inspection purposes such as proforma invoices, detailed packing lists, and other technical information about the related products, along with information on the date of goods readiness and the location of the inspection. Confirmation of the request for physical verification of goods along with supporting documents is submitted by the exporter to KSO SCISI

LN. Once the documents are complete and correct, KSO SCISI LN will provide a verification schedule to the importer within 3x24 hours.
After the physical verification process in the country/port of loading is completed and in accordance with the supporting documents, the importer is required to send the final documents to KSO SCISI via the web (commercial Invoice, Packing List and B/L or AWB). The final document delivery is also carried out by the exporter to KSO SCISI LN. Furthermore, within an estimated 2x24 hours, KSO SCISI will issue a Surveyor Report in accordance with the results of the physical verification conducted by KSO SCISI LN. Importers can download the Surveyor Report via the VPTI website after paying the invoice from KSO SCISI.

Other Subjects
Service Level Agreement

Paling lambat 1 (satu) hari setelah dokumen final berupa packing list dan invoice diterima oleh Surveyor secara lengkap dan benar Read more

I plan to send goods for 2 different categories of commodities that require Surveyor Reports in one shipment, can both goods be issued in 1 LS?

Perihal tersebut harus diterbitkan 2 Laporan Surveyor untuk memenuhi Lartas masing – masing komoditi.

Partial, Split and Part OF

Partial shipment adalah pengiriman yang dilakukan lebih dari satu pengapalan terhadap satu Verification Order (VO).Split LS adalah LS yang dibagi Read more

On the VPTI WEB there are 3 Forms, namely VR Form, VR KBGB Form and VR PLB Form. Do they all have to be filled in?

Tidak perlu di isi semua, form VR dapat di isi sesuai kebutuhan. Untuk pengajuan pembuatan LS negara asal dapat mengisi Read more

My Surveyor Report has been issued but it turns out that my goods were sent in 2 shipments, can the Surveyor Report that has been issued be used for both shipments?

Sesuai dengan ketentuan yang tercantum pada Permendag 03 Tahun 2024 Pasal 24 ayat 8, Laporan Surveyor hanya dapat dipergunakan untuk Read more

Importers who want to create a Surveyor Report with different goods can use the same User ID?

Dalam pengajuan Laporan Surveyor, 1 user ID hanya untuk 1 komoditi. Jika barang yang akan diimpor berbeda dengan yang sebelumnya, Read more

Harmonized System code (HS code)

Harmonized System atau biasa disebut HS adalah suatu daftar penggolongan barang yang dibuat secara sistematis dengan tujuan mempermudah penarifan, transaksi Read more

What documents must be attached during the VPTI KSO WEB account registration process?

1. Nomor Induk Berusaha (NIB) yang berlaku sebagai Angka Pengenal Impor (API); 2. Nomor Pokok Wajib Pajak (NPWP); 3. KTP Read more

Apabila ada lain hal yang ingin ditanyakan kepada KSO SCISI, importir dapat menghubungi pelayan pelanggan pada kontak berikut:
Call Center
021-1500 576 ext 1 Mekanisme, ext 2 Payment.
Alamat
L'Avenue Building Lt. 8 & 9, Jl. Raya Pasar Minggu Kav. 16, Pancoran, Jakarta Selatan 12870.
VPTI SUBMISSION
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